Wednesday 30 June 2010

VXI BlueParrott Bluetooth Xpressway wireless headset


Advanced noise-canceling and Xtreme Noise Suppression technologies block out city traffic, road noise, etc.

Multiple wearing styles: over-the-ear, over-the-head and behind-the-neck (can be worn on either ear)

High-quality audio receiver with a wide range of volume adjustment, provides crystal-clear conversations even in the noisiest of environments

Multipoint technology allows seamless switching between 2 Bluetooth devices

1-touch multfunction button activates power on/off, answer/end, voice dial, call waiting and pairing commands

Product Details

Product Dimensions:

10.5 x 9 x 2.5 inches ; 12 ounces

Shipping Weight: 1 pounds (View shipping rates and policies)

Shipping: This item is also available for shipping to select countries outside the U.S.

B0032KYF3I

Item model number: 202555

Average Customer Review:

VXI Corporation Xpressway Headset - Mono 202555 Headsets & Earsets



This review is from: VXI BlueParrott Bluetooth Xpressway wireless headset

I bought this headset because it's one of the few behind the ear headsets available, and I wanted to use it with a bicycle helmet. I also own the VXI B250XT (over the head unit) which has great noise reduction esp outside, but has a wind screen on the mic.

This unit sounds equally great, but has options for behind the neck and typical ear loop. I use the behind the neck which is a bit tight on my head (large hat size). It's not the easiest thing to do to if you want to switch between the different configurations.

Outside, if it's windy (or if i'm on a bike in my case), you can hear the wind noise. It was easily fixed by putting a windscreen on it I stole from my xbox headset. Other than that, it's a great unit....



This review is from: VXI BlueParrott Bluetooth Xpressway wireless headset

I bought this headset after first trying a Plantronics Voyager Pro. The Voyager sounded fantastic (both talking and listening) but wasn't compatible with safety glasses or a hard hat. (I'm an engineer, and need to wear safety gear when I go out in the field.) The VXI BlueParrott Xpressway ALMOST solves that problem (more below) but has some quirks and bugs of its own that need attention from the manufacturer.

Pros:

* Very long battery life - can be charged once a week instead of every day or two

* Buttons big and easy to find

* Multiple wearing options (but see below)

* Comes with car and AC chargers; can also charge from USB

* Mic boom is bendable

* Plenty of volume

Cons:

* Bluetooth very susceptible to radio interference. Walk past a Wi-Fi access point (which are all over!) during a call and there may be clicks or bursts of white noise. Wasn't a problem with Voyager; could be due to attempt to give the headset a longer range. Maybe it should have a sensitivity adjustment?

* Sometimes disconnects from phone with no warning; possibly also an RF issue or a software bug. Never happened with the Voyager

* Sometimes, when one pushes the button to answer a call, the phone answers the call but there's no audio on either the headset or the phone. Have to shut down the headset to get audio on the phone... if the caller is still there by that time!

* Ear hook is ill-fitting, useless for everyone I've tried it on

* Phone's voice prompts (I am using a Motorola Quantico) loud and distorted; did not have this problem with Voyager Pro. AGC issue?

* Noise cancellation nowhere near as good as Voyager Pro. Susceptible to wind noise. Phone's voice recognition fails often, especially in wind. A pop screen (get the one for their older 250 model or from another piece of equipment) helps somewhat and should be included

* No way to read battery status from the headset. Will complain when it's running out; that's only warning you get

* Mini-USB jack needs a cover or stopper to keep out dust and rain, especially if worn on left ear (which causes the jack to face up)

And then there's the biggest problem for me personally: it's not fully ambidextrous.

As I've mentioned, I need to wear the headset while working -- often with a hard hat and/or safety glasses or while operating power tools or machinery. I'm right handed, so I need to wear a headset on the left side of my head. That way, I can reach the buttons without having to free up my right hand or reach around with my left. One key reason I bought this headset was that it had a "behind the neck" wearing option, which would not interfere with glasses or hats. (The over-the-top headband won't work with any kind of hat, and the ear hook is so badly shaped that it won't fit my ear or the ear of anyone I've asked to try it at all.) Alas, to my great disappointment, the "behind the neck" bracket can only position the headset on the right side of the head, not the left, creating a safety hazard.

Another reason it'd be a good idea to be able to wear this on the left side of one's head is for driving. It'd put the window (where most of the noise originates, especially if the window is open) behind the mic instead of in front of it.

I'm sure that these problems are all curable. It's just as easy to make a left-handed "behind the neck" bracket as a right-handed one, and hopefully things like the inability to determine the battery level and the problems with interference and distortion can be fixed with software or hardware upgrades. (Plantronics has obviously conquered these issues.) I'm thinking that I bought this unit too soon and should have waited for Version 2.0.... Hopefully VXI will offer solutions to these problems for existing customers.

Addendum: Three months later, VXI has come out with newer firmware (1.3 instead of 1.1) for the headset. Alas, while the company knows about the incompatibility issues with Motorola phones, it hasn't fixed them; it just blames them on Motorola. (Plantronics headsets work fine.) Frequently, I still press the button on the headset to answer a call and get no audio (the caller often hangs up before I can turn off the headset and use the phone's mic and speaker). I still get bursts of static near Wi-Fi, and have trouble with the phone's voice recognizer failing to understand me. And there's still no left-handed behind-the-neck bracket. Hoping that VXI will notice this feedback and take it into account one day....



This review is from: VXI BlueParrott Bluetooth Xpressway wireless headset

I had the VXI BlueParrott Roadwarrior B250-XT Bluetooth Wireless Headset. My uncle suggested it, and I work on the phones for work. I loved the Roadwarrior. I was very excited that they came out with the "upgrade" that I could try in 3 different ways! But I was mistaken as to how great this product would be. I am going to list the pros and con's objectively in case anyone is really co...




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