Convertible noise-canceling headset
Adjustable volume and tone control
Online indicator and headset stand included
Contoured keypad
Easy installation
Product Details
Product Manual
If you are on the phone for hours a day, the benefits of a headset over a handset become clear--especially if it is as light and comfortable as the Plantronics T10 model. This phone uses a corded headset, which decreases mobility somewhat, but it is unusual in that it comes with every accessory you'll need to use the headset in an over-the-head or over-the-ear configuration. Installing this phone is child's play. A standard telephone cord (included) connects the small base unit to a wall jack, and the headset cord connects to the front of the unit. No power cord is necessary. Plantronics used a standard telephone jack interface for the headset but wisely used light headphone cable instead of bulky telephone cord on the unit. This helps keep the headset's already low weight to a minimum. They've also thoughtfully included a small alligator clip on the headset cord so you can clip it to a shirt pocket and keep the cord from brushing your face as you move. As mentioned, the headset microphone and speaker unit can be attached to an ear hook or a headband. The headband is very light and highly adjustable, but we preferred using the ear hooks. Plantronics packages three different sizes of hooks with the device, so there's bound to be one that fits. The hooks sit on your ear instead of using a clamping mechanism, and the entire assembly is so light and unobtrusive that we were able to forget it was there after a few minutes. The microphone is the type that extends to your cheek instead of in front of your lips, so you don't have to deal with it bumping against your lips when you talk. For all these reasons, we were able to wear the headset all day without it getting in the way or making us look like extras from a bad sci-fi movie. As for the sound quality, it was great under most circumstances. The microphone is so sensitive that it can pick up the hum of a computer if it's pointed in that direction, so this may not be the best solution for noisy environments. For typical office use, the T10 is great as long as you don't need a lot of advanced features on the base, such as two-line input or caller ID. --T. Byrl Baker Pros: Very light and comfortable Microphone doesn't get in your face or brush against your lips Comes with all the accessories you need Cons:
The headset cord can get tangled in things if your desk is a mess Sensitive microphone can pick up too much background noise
This review is from: Plantronics T10 Corded Headset Phone
If people love cats or hate them, the T10 headset phone is no different. So many reviews were critical, I hesitated to even try one. But I'm glad I ordered a T10, and it's a keeper. Instead of giving the phone a good workout for several months, I'll review it now so as to report my initial experiences and address the complaints.
The Headset Cord is over 6 ft. long, a plus. It plugs into the Headset Jack on the base. (The Oct 17, 2002, review stating that it's only 3 ft. long is outdated, and is alarmingly misleading.)
My unit does not make humming noises while in use, as some reported experiencing. This was a major concern, prior to purchase. (I have a DSL Internet connection for my computer, so I did need to plug the Line Cord into a DSL adapter, which plugs into the wall phone jack.)
The complaints about the Mute and On/Off buttons on the base being too close together? Yes, they are close. But they're also big, and they're labeled. The Mute button is 1¼ in. wide, and On/Off is 1¾ in. wide. Either button may be selected with ease, unless you're Bigfoot!
About the base's instability when you tap numbers in the top row. That did happen--but only when I placed the phone was way back on the table, and had to reach. I was dialing from a much lower angle than usual.
When the phone is closer, its natural to tap the numbers from a higher angle, and the unit remains adequately stable. That said, I would prefer that the unit's top surface was closer to parallel with its bottom, and not so high-angled. This may also present a lighting problem. If you happen to have a table lamp behind the base, as I do, it makes a shadow on the numbers--which are in their buttons' depressed tops.
I prefer using the headset, which feels light and comfortable. My head is fairly large, but the very expandable headband took care of that. I didn't need to bend the metal portion of the headband, as suggested, to make it any wider.
Adjusting Volume made incoming speech loud enough (and having a Tone control is a nice touch). But then my own voice was too loud in my ear. So I moved the Voice Boom tip two inches further away from my mouth (and may have spoken a little more softly without realizing it). The other person could still heard me loudly enough. And incoming and outgoing loudness were balanced for my ear! Perfecto!
I plan to use the T10 for any calls expected to last over 10 minutes. Especially, for tech phone help calls. Shades of that awful 4 hour call to India last year! My game plan is:
1) Make the call on the nearby cordless speakerphone.
2) Hands free, talk into the speaker to make menu choices.
3) Listen to the speaker while resuming work, and wait, wait, wait, for up to 30 minutes!
4) When a live person finally answers, ask them to wait a moment.
5) Press the speakerphone Hold button, slip the headset onto my head, and press the T10 On button. "Can you hear me now? Good!"...
This review is from: Plantronics T10 Corded Headset Phone
Like others, I purchased this for home office use. I read the mixed reviews and had faith in the positive reviews, to my later dismay. This phone and headset is terrible. The set beeps loudly and randomly while dialing a number, almost as if it is ringing but for example when only 3 digits into dialing a number. If you plow on and finish dialing, once you are connected the signal quality is horrible. If you leave mute off, there is a very loud hum on the line (not present on any other phone in my house or other phones plugged into that jack), and if you mute the phone a quiet but bearable hum. The loud hum is heard by the people you called. So basically the phone is bearable if you leave it on mute the whole time, but a complete waste of money if you actually need to talk. Aside from the hum and weird ringing, it is fine - headset is comfortable etc. DO NOT MAKE MY MISTAKE and buy this, I have tried 2 of these phones and both had the same problems, those few who are satisfied got lucky....
This review is from: Plantronics T10 Corded Headset Phone
I purchased this phone for use in a home office and discovered im...
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