Wednesday 1 September 2010

Plantronics CS70/HL10 DECT 6.0 Bundle Wireless Headset System with Lif


DECT 6.0 digital wireless office headset with remote lifter

Roam hands-free up to 300 feet

One-touch control over calls and volume

Built-in rechargeable battery (up to six hours talk time)

Lightweight and sophisticated over-the-ear design for all-day wearing comfort

Product Details

Product Dimensions:

9.7 x 7.3 x 4.5 inches ; 0.8 ounces

Shipping Weight: 3 pounds (View shipping rates and policies)

Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.

B000FPKOV0

California residents: Click here for Proposition 65 warning.

Item model number: CS70-HL10

Average Customer Review:

The Plantronics CS70/HL10 DECT 6.0 Wireless Headset System with Lifter combines the clarity of traditional corded technology with the mobility of wireless technology, a feature that allows employees to move around the office to wherever business takes them without interrupting or missing a call. With advanced 1.9GHz UPCS voice-dedicated wireless technology, the CS70 provides users with a wireless range of up to 300 feet. The unit's built-in battery (which charges in as little as three hours) provides a convenient six hours of wireless talk time. Other great features include one-touch control over call answer/end, volume, and mute functions, and a noise canceling microphone that filters out unwanted background noise. And because this system employs advanced DECT 6.0 wireless technology, it won't interfere with or be affected by local WiFi networks. Included with this bundle is the Plantronics HL10 handset lifter, which automatically lifts the handset and returns it to the cradle for convenient remote call answer/end capability (the HL10 lifts up and replaces the handset so you don't have to be at your desk to answer the phone or to hang up). What's in the Box

Plantronics CS70 DECT 6.0 Digital Wireless Office Headset, HL10 remote lifter, interchangeable ear loops, over-the-head band, AC charger, and base station.



This review is from: Plantronics CS70/HL10 DECT 6.0 Bundle Wireless Headset System with Lifter

I have been using a GN Netcom 2.4GHz 9120-FLEX Wireless Headset with Noise-Canceling Flex Boom for the past couple of years and have been extremely impressed with the distance that I can travel from the base unit. I work in a large office building and the 9120 headset gets good reception from nearly one end of the building to the other. My biggest complaint with the 9120 is its size and weight. Wearing this large headset requires an over-the-head design, and the earpiece makes my ear rather hot because it covers the entire outside of the ear. The sound also produces a fair amount of echo, and callers have complained that my voice sounded somewhat quiet and thin. I was very excited to read positive reviews about the new Plantronics CS70. The newer DECT 6.0 technology has had my curiosity peaked for quite some time now and I decided that it was time for me to give this new technology a try with the Plantronics CS70/HL10 Wireless Headset and Lifter bundle.

I have been using this new Plantronics headset now for about 6 weeks. Setup was a real breeze. Plantronics has really gone out of their way to provide easy to follow instructions and an automated dial-in support line that helps you to set your input and output settings for this headset. The headset is fairly light and comfortable, which allows me to wear it constantly for several hours without any discomfort. The incoming sound quality is simply outstanding, and callers have told me that my voice sounds very good. The answer/end call button is large and easy to operate, but the volume up and down buttons on the headset are a bit small and stiff to operate. This headset also comes with several earpieces; some of which are foam covered tips and others are a gel type. The headset charges quickly and provides several hours of talk-time. The lifter kit was easy to install and works flawlessly. I just wish that there was a mute function for the ringer pickup microphone on the lifter, as loud noises in my office tend to set off the ringer in my headset. The GN Netcom 9120 had this mute function, which really came in handy. The boom microphone on the headset has some adjustment but is not flexible, so it tends to sit far away from your mouth. I find that this allows a slight wind noise when I am walking while talking. Overall I would give this headset 4 stars, based on sound quality and design alone.

Now, for the real reason behind my low overall score for this headset. Simply put, the range of this headset is extremely poor. While the 2.4GHz GN Netcom headset allowed me to walk from one end of the office building to the other, this Plantronics DECT 6.0 system barely lets me walk 50 feet from my office. If I am on the phone and want to walk to the closest kitchenette (roughly 45 feet from the base unit in my office), to fill my coffee pot with water, the call begins breaking up and the CS70 begins producing an "out of range" beeping sound in my ear. Seriously, I start losing my call when less than 50 feet from my desk! OK, I will admit that my office walls are constructed of cement blocks, which I'm sure is one reason for the poor signal quality, but come on, the 2.4GHz GN Netcom 9120 headset worked flawlessly in the same environment. Two weeks ago I ordered another one of these CS70/HL10 headset kits, just in case mine was defective. The results are pretty much identical, barely letting me walk out the door of my office before showing signs of signal disruption.

I really, REALLY wanted this headset to work well. It is very comfortable to wear, has great sound quality, and has a rather high-tech look about it. However, the ridiculously poor signal quality makes this new Plantronics CS70 headset a real dissapointment. I have long been a loyal fan of their products, but unfortunately this DECT 6.0 headset does not meet the normal quality standards that the Plantronics name has been known for. It is with great distress that I have to give this product 2 stars, and I honestly cannot recommend it to anyone unless they plan to remain very close to the base unit. =o(...



This review is from: Plantronics CS70/HL10 DECT 6.0 Bundle Wireless Headset System with Lifter

I am in sales and am on the phone constantly either selling or servicing clients with their files in front of me and needing both hands free. I have three lines with three separate wireless phones and three separate wired headsets that would last about 4-6 months. Finally I had enough! I started looking for ONE HEADSET THAT WAS WIRELESS to servi...




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